Start with the problem, not the pitch.
One inbox, read by the people who would run your account. You get a reply from a person, usually within a day.
Contact details
Office
Central, Hong Kong
Glenealy Tower, on Hong Kong Island. Visits by appointment.
Business hours
Monday – Friday09:00 – 18:00 HKT
Live accounts are watched outside these hours too. Urgent spend problems never wait for Monday.
Central, Hong Kong
Unit 2A, 17/F, Glenealy TowerNo.1 GlenealyCentralHong Kong S.A.R.Get directionsResponse time
We usually reply within one business day.
What to include in your first email
Your monthly ad spend. The channels you run. What you think is broken. What a good result looks like in ninety days. Four lines is enough for us to give you a useful answer.
Before you write to us.
Still not sure about something? Just ask. You will get a real answer, not a calendar link.
Most clients start with a paid review of their accounts, analytics and numbers. After that you can take the findings and run them yourself, or we scope a monthly retainer, a fixed project, or both.
We work best with brands spending around $15,000 a month or more. Below that, testing takes too long to give a clear answer. If you are under it, we will say so and point you to what matters first.
Tracking and structural fixes land in the first two weeks. Real performance changes usually show between week four and week eight, depending on your budget and sales cycle.
Send the numbers. We will send an opinion.
No template proposal and no long discovery process. Just an honest read on where the money is going and what we would change.